Frequently Asked Questions
Where can I buy Agapantha Jewelry?
Besides right here? We are in more than 50 stores all across the globe. Check out our Stockists! or our Upcoming Events! and if you're in Southern California, you can make an appointment to shop our Torrance showroom. Just email email@example.com or text 917-796-4964 to make your appointment.
How long will it take for my piece to arrive?
Please allow 1-2 weeks for delivery (though we generally ship within 24-36 hours) unless otherwise agreed upon. We read all of your notes, so if your order is for a specific date and you're worried it won't make it in time - let us know when you're checking out and we'll do our best to make it happen! For more information, take a peek at our Shipping & Returns page.
Will I have a tracking number for my purchases?
Sure, we'll email that number over to you as soon as we ship! ***We are run by busy humans, so sometimes we forget (gulp) to get that number to you. Don't see it and want to watch it make its journey? Just shoot us a message.
What's Forever Jewelry all about?
You choose from our gorgeous selection of sterling silver and 14k solid gold chains, we fit it to you and permanently weld it together for a one of a kind, clasp-free experience.
Yes, you can wear it in the shower and swimming and if you want to shine it up, you can gently use a jewelry cleaning cloth or an extra soft toothbrush with dishwashing soap.
Can you please read my mind and answer all of my Forever Jewelry questions?
Let's do this...
*Appointments take about 15 minutes. If you are booking for multiple people, please make multiple reservations. If you're looking to get more than 3 pieces of jewelry "zapped," please reserve a second appointment time.
*Reservations are $25. This will go towards the cost of your jewelry. Reserve here!
*You may cancel or reschedule your appointment at least 24 hours before your scheduled appointment time. If you need assistance with that, email firstname.lastname@example.org or text 917-796-4964. Your $25 deposit will not be refunded if you miss your appointment or give less than 24 hours notice.
*We offer sterling silver and 14k solid gold options and chains are available as bracelets, rings, anklets, and necklaces.
*It's called Forever Jewelry, but we can't tell you how long it will stay on. We are all highly trained and promise not to let you leave without a solid weld. If it breaks, we are happy to re-zap you for $15. If you need to remove it for any reason, use scissors or cutting pliers on the ring we welded and we'll be happy to re-zap you when you're ready. We can also add a clasp for an additional charge.
*Wear it in the shower, take a swim, LIVE YOUR LIFE. Oh, and you'll have no problem going through airport security.
*All sales are final and we are not responsible for or do we replace lost chains.
*Forever Jewelry is really special and we can't wait to help you find yours.
Do you make customized jewelry for weddings?
We LOVE to make jewelry for your wedding! It doesn't matter if you live nearby (Los Angeles) or in a far away land. We have done tons of weddings near and far. It would be our honor to add to your most special of days and help make everyone look even more beautiful.
We think giving custom made jewelry or treating your bridal party to Forever Jewelry is the best gift ever. Just call or email us and let's see what we can come up with!
How about private parties?
Why wouldn't we use gemstones is more like it! We love how nature can create the most glorious colors and textures and we love that they all hold unique properties and meanings. There are so many gorgeous stones out there and we are committed to sourcing responsibly and with our eyes and hearts.